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SMALL BUSINESS IT · CHICAGOLAND

Managed IT services for small businesses, with the security larger companies pay for.

For small teams with no one on staff doing IT full time. Help desk, 24/7 security monitoring, backups and Microsoft 365 or Google Workspace, for one monthly fee per person.

From $130 per user per monthSecurity on every plan90-day satisfaction guarantee

IS THIS YOU?

Small business IT support without the guesswork

Small companies rarely decide to hire an IT provider. Something usually decides for them.

The office manager is the IT department

Passwords, printers, new laptops and the Wi-Fi all land on someone who was hired to do something else.

Bills you cannot plan for

Someone comes out when it breaks, sends an invoice, and nothing is done to stop it breaking again.

Security left to chance

Antivirus on some computers, no multi-factor sign-in, and backups nobody has tested. The cyber insurance form asks about all of it.

Paying for what nobody uses

Software and licenses that renew every year, including for people who left long ago.

WHAT IS INCLUDED

Everything a small business needs, in one plan

One monthly fee per person covers the ongoing service, with no hourly bills for covered work.

A help desk your team will call

Unlimited remote support by phone, email or chat, so people ask early.

  • No ticket cap
  • New hires set up before day one
  • Macs and Windows alike
  • Vendor calls handled for you

Help Desk →

Cybersecurity

The same security stack our larger clients get, on every plan.

  • Managed detection and response
  • 24/7 security operations center
  • Email filtering and training
  • Multi-factor sign-in enforced

Cybersecurity →

Monitoring and updates

Computers and the network watched, patched and kept current.

  • Updates applied on schedule
  • Problems caught early
  • Disk and device health
  • Your setup documented

Monitoring & Maintenance →

Email, files and accounts

Microsoft 365 or Google Workspace run properly and backed up apart from the platform.

  • Licenses matched to each person
  • Departures shut off the same day
  • Mail and files backed up
  • Files reachable from anywhere

Microsoft 365 & Google Workspace →

A plan and a budget

Purchases you see coming, so they land in the budget instead of on a credit card.

  • Regular business reviews
  • Hardware replacements planned
  • Renewals checked first
  • Cyber insurance forms completed

IT Strategy →

Have someone handling IT?

Keep them, and hand us the parts they should not carry alone.

  • They keep control
  • 24/7 security monitoring
  • Help desk overflow
  • Help with big projects

Co-Managed IT →

CYBERSECURITY FOR SMALL BUSINESSES

Small companies are a target, not an exception

Attackers go after small businesses because the defenses are usually thinner. That is why security comes with every plan and is never an add-on.

Watched around the clock

A security operations center monitors your computers and accounts 24/7 and can isolate a compromised device right away.

Phishing stopped early

Email filtering catches most attacks before the inbox, and short training helps your team spot the rest.

Backups you can restore

Microsoft 365 or Google Workspace data backed up apart from the platform, with restores tested.

Cyber insurance answered

We complete the technical sections of your application and attest to the controls we actually run, at no extra charge.

What it costs

Priced per person, not per problem

Managed IT starts at $130 per user per month. A user is a person, not a device, and part-time staff, email-only users and shared computers are priced to match what they actually use.

  • Three plans that differ only by on-site support.
  • Switch plans up or down as your needs change.
  • Projects and hardware are quoted before any work starts.
Small does not mean second in line

Same team, same SLA

Your tickets go into the same queue, with the same response times, as every other client. Priority is set by what the problem stops, not by the size of your account.

GETTING STARTED

You see what we found before you see a quote

Nothing gets quoted off a guess. You can stop after any step, and what we find is yours to keep.

1

15-minute call

How IT works for you today, what keeps breaking, and whether we are a fit.

2

Assessment

An engineer reviews your computers, accounts, Microsoft 365 or Google setup and backups.

3

Findings presentation

What we found, ranked by risk, with a 30/60/90-day plan.

4

Proposal

A plan and a price based on what we actually saw.

Comparing your options?

Outsourced IT in Chicago

How an outside IT team compares with hiring someone in-house, side by side.

Ready to compare plans?

Managed IT plans

Three plans with the same security on each one. The only thing that changes is how often we come on-site.

DON'T TAKE OUR WORD FOR IT

What our clients say

Two offices and a hybrid team across Chicagoland, and clients who stay.

Google Reviews
★★★★★
5.0 · 244 reviews

Real reviews from the Chicagoland practices and businesses we support.

SmileBack CSAT
Customer Satisfaction
92.9 · customer satisfaction score

Rated by our clients on their support tickets.

Read our CSAT reviews

Eleanor K.
SafePoint IT! One of the best customer-focused, technology-advanced IT companies I have worked with. Amazing customer experience and effective results. Highly recommended.
★★★★★
Patricia S.
SafePoint IT does a fantastic job of responding to our IT needs. They go above and beyond in ensuring their clients are satisfied. We're extremely grateful and highly recommend them.
★★★★★
David S.
SafePoint IT is an excellent company, all-around. Their combined knowledge and expertise are robust, and their customer service team is outstanding, extremely responsive and professional.
★★★★★
Frances C.
It is my pleasure working with SafePoint IT. The IT team is helpful when needed and follows up to make sure all issues are solved in a timely manner.
★★★★★
Gene K.
The folks at SafePoint IT went above and beyond to make sure every little request is taken care of. When they didn't have an answer right away, they did their due diligence to find a solution.
★★★★★
Lee S.
Their staff is friendly, knowledgeable, and competent. When we run into IT issues, their response time is great. An outstanding organization, I've been extremely satisfied with their service.
★★★★★

FAQ

Questions small business owners ask us

How much do managed IT services cost for a small business?

Managed IT starts at $130 per user per month, and the plan you choose sets how much on-site support is included. There is a monthly minimum, explained on our How We Work page, because the security stack costs about the same for four people as for eleven. Projects, hardware and licenses are quoted before any work starts.

Will a small company get less attention?

No. Your tickets go into the same queue, with the same response times, as every other client. Priority is set by what the problem stops, not by the size of your account.

Do we need managed IT if someone already handles IT internally?

Often you need part of it. Many clients have someone who handles IT, and we work alongside them on 24/7 security monitoring, help desk overflow or projects. That arrangement is Co-Managed IT, and they keep control.

What does the IT assessment include?

An engineer reviews your computers, accounts, Microsoft 365 or Google Workspace setup, network and backups, remotely or on-site. You then get a findings presentation ranked by risk with a 30/60/90-day plan, and what we find is yours to keep whether or not you hire us.

How fast can you respond if something breaks?

Response times are written into our Service Level Agreement: 30 minutes for a critical issue during business hours and 1 hour after hours. An on-call engineer covers emergencies from 7 AM to 11 PM Central, and security monitoring runs 24/7.

Can you help with HIPAA, PCI or cyber insurance requirements?

Yes. We run the technical controls these requirements ask about and hand you the evidence, and we complete the technical sections of cyber insurance applications at no extra charge. We are not your auditor or compliance consultant.

Start with 15 minutes

Stop being your company's IT department.

A short call about how IT works for you today. If we are a fit, the next step is an assessment, not a sales pitch.

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