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MANAGED AI SERVICES · CHICAGOLAND

Managed AI services, so your whole team uses AI the same way.

Right now every person's AI is set up differently, or not at all. We roll it out to your team, connect it to the systems you run on, keep it safe and keep it improving, for one monthly fee per person.

Set up in your company's own Claude accountBuilt and tested for your team's workTwo offices and a hybrid team across Chicagoland

IS THIS YOU?

Your team is already using AI. Nobody is managing it.

Managed AI is for companies where AI has moved past one curious person, and the setup, the sharing and the fixing now land on whoever happens to know the most.

Everyone's AI is different

Each person set it up their own way. Nobody knows who can reach what, and the good instructions live on one laptop.

The one person who figured it out

Someone built something that saves hours. Sharing it means emailing files and walking each person through setup, and the copies drift apart.

Connections are the hard part

AI only pays off when it can reach your accounting system, your email and your files. Every connection means keys, permissions and testing on every computer.

Nobody sees when it breaks

When something fails, it fails quietly on one machine. You find out when people stop using it.

HOW IT WORKS

One setup for the whole team, run from one place

We build what your people need, test it with them, connect it to your systems and keep it working. Nobody has to set anything up by hand.

SafePoint IT engineer setting up a row of laptops for a client teamReady for everyone, nothing to install

Skills reach your whole team through your company's Claude account, in the Claude app, on the web and in Claude Code. When a skill needs software on a computer, we install it for you.

Accountant using an AI assistant at her desk while a colleague works nearbyAccess by role

What each person can do through AI follows your Microsoft 365 groups, so moving someone to a new team changes what they can reach. On larger plans, each team can also see only its own skills.

Operations manager reviewing connected business software on a laptopConnected to your systems

Each skill brings its own connection, like your accounting system, email or files, and walks the person through signing in the first time.

SafePoint IT support engineer helping a client on a video callProblems come to us

When someone runs into a problem, they report it from inside Claude and it lands with our team. We fix the skill once and the fix reaches everyone.

WHAT YOU PAY FOR

Exactly what is included, in writing

Managed AI is not an app that does everything the day it is installed. Each skill is built and tested for your team's real work, and your proposal names exactly which ones are included.

One-time setup

Your team's Claude account set up

We set up your company's Claude account, sign-in and which skills each person gets. Most teams have nothing to install. Where a skill needs software on a computer, we install it.

Your first skills, built and tested

The skills named in your proposal, built for the work your team repeats and tested with the people who do it.

The agreed connections

Your accounting system, email, files or whatever the proposal names, connected and tested with the people who use them.

Training for your team

A walkthrough for each group on the skills they get, and how to report a problem or suggest an improvement.

Every month after setup

Not in the monthly fee Included every month
New skills for new kinds of work, quoted when you ask Keeping skills and connections updated for everyone
Connecting a system you have not connected before Adding and removing people, and changing access when roles change
New automated workflows Watching for errors and fixing the skills we built
Extra training sessions Answering your team's questions about the skills we built
Work in systems outside the agreed scope Reviewing your team's improvement ideas and rolling out the good ones
AI seat licenses, which you pay the AI provider directly Help when a connection needs signing in again

The monthly fee is per person, not per computer. Someone who works on a laptop and a desktop counts once.

TWO WAYS TO RUN IT

We run it, or your IT person does

Same platform either way. The difference is who builds and publishes new skills after the setup.

Fully managed

We run all of it

  • You have nobody technical on staff, or they are busy enough already.
  • We build the skills, roll them out, watch for problems and keep them improving.
  • Your people just use it.
Co-managed

Your IT person runs it, we back them up

We set up the platform and the first skills, then train your IT person to build and publish their own. We stay on call when they need a hand.

THE HONEST PART

AI that can do the work can also make mistakes

Once AI can enter a bill or update a record, a wrong instruction has real effects. Here is what we put around it.

It asks before it changes things

Skills show what they are about to change and wait for a yes on anything that matters. Guardrails are settings, not locks, so we do not rely on them alone.

Each person reaches only what their job needs

What someone can do through AI is limited by their own account in each system. Nobody gets more access because they use AI.

Backups before it writes

Before a skill can change data in a system, we check that the data is backed up and can be restored.

Your data stays yours

Your AI account is in your company's name, and the business AI plan we set up does not train on your content by default.

GETTING STARTED

We find the first job worth handing over

We look at the systems you run on and the work your team repeats every week, then price only what makes sense to start with.

1

15-minute call

Who would use it, which systems they work in, and whether we are a fit.

2

Assessment

We review your systems and the repeat work, with the people who do it.

3

Solution presentation

Which work to hand to AI first, the connections it needs, and what it takes to run it safely.

4

Proposal

A one-time setup price, one monthly fee per person, and the exact skills included.

Just you, on one computer?

Claude Setup

One person, one computer, connected to the tools you already use, at one fixed price. A good way to see what AI can do before rolling it out to a team.

Need IT support too?

Managed IT

We run all of it: help desk, 24/7 monitoring, cybersecurity and backups, with three plans from $130 per user per month.

DON'T TAKE OUR WORD FOR IT

What our clients say

Local engineers across Chicagoland, and clients who stay.

Google Reviews
★★★★★
5.0 · 229 reviews

Real reviews from the Chicagoland practices and businesses we support.

SmileBack CSAT
Customer Satisfaction
95.7 · customer satisfaction score

Rated by our clients on their support tickets.

Read our CSAT reviews

Eleanor K.
SafePoint IT! One of the best customer-focused, technology-advanced IT companies I have worked with. Amazing customer experience and effective results. Highly recommended.
★★★★★
Patricia S.
SafePoint IT does a fantastic job of responding to our IT needs. They go above and beyond in ensuring their clients are satisfied. We're extremely grateful and highly recommend them.
★★★★★
David S.
SafePoint IT is an excellent company, all-around. Their combined knowledge and expertise are robust, and their customer service team is outstanding, extremely responsive and professional.
★★★★★
Frances C.
It is my pleasure working with SafePoint IT. The IT team is helpful when needed and follows up to make sure all issues are solved in a timely manner.
★★★★★
Gene K.
The folks at SafePoint IT went above and beyond to make sure every little request is taken care of. When they didn't have an answer right away, they did their due diligence to find a solution.
★★★★★
Lee S.
Their staff is friendly, knowledgeable, and competent. When we run into IT issues, their response time is great. An outstanding organization, I've been extremely satisfied with their service.
★★★★★

FAQ

Questions owners ask us about managed AI

What are managed AI services?

A provider rolls out AI to your whole team, connects it to the systems your business runs on, and keeps it running: updates, access changes, fixes and improvements, for a monthly fee. Your team gets the results without anyone in-house having to build or maintain it.

Which AI do you use?

Claude, from Anthropic, on a business plan in your company's name. Business plans do not train on your content by default. You pay Anthropic directly for the seats. Our fee covers setting it up and running it.

How is managed AI priced?

A one-time setup fee, then one monthly fee per person using it. We price it after a short assessment, once we know how many people will use it, which systems it connects to and which work comes first.

What does the monthly fee include?

Keeping what you have working and improving: platform updates, adding and removing people, access changes, fixing the skills we built, answering your team's questions about them and rolling out your team's improvement ideas. New skills, new system connections, new workflows and extra training are quoted separately. AI seat licenses are paid to the AI provider directly.

Does it work as soon as it's set up?

No, and we will not pretend it does. The platform delivers and manages skills, but each skill is built and tested for your team's real work. Setup covers the first skills named in your proposal, and we add more as you need them.

Can't our AI plan already share skills with the whole team?

Yes, and we use that to deliver your skills. What the plan does not do is decide which work to hand over, build and test the skill, connect it safely to your accounting system or files, or tell anyone when it fails. That is the part we do.

Is the fee per person or per computer?

Per person. Someone who works on a laptop and a desktop counts once, even though we set up both computers.

Do we need Microsoft 365?

It works best if you already use it, because access follows your Microsoft 365 groups. If you are on Google Workspace, we set up a Microsoft account just for this, without buying Microsoft licenses.

Can our own IT person manage it?

Yes. On the co-managed option we set up the platform and the first skills, then train your IT person to build and publish their own, and we stay on call when they need help.

Is it safe to let AI into our accounting system?

It can be, with the right setup. Skills ask before changing anything that matters, each person reaches only what their own account allows, and we check that the data is backed up before AI can write to it. Guardrails are settings, not locks, so backups are what make a mistake recoverable.

Can we use it with patient or other regulated data?

Regulated data changes the setup. Patient health information needs a HIPAA-ready AI plan and a signed business associate agreement, and we keep it out until both are in place. For other regulated data, we map what the AI can reach during the assessment.

Do we have to switch IT providers?

No. Managed AI works alongside your current IT. Most teams have nothing to install, and when a skill needs software on a computer, we coordinate it with your IT provider.

Start with 15 minutes

Give your whole team the same AI, set up right.

A short call to see who would use it and where it would save the most time. If we are a fit, the next step is an assessment, not a sales pitch.

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