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Since 2002, SafePoint IT has been providing Managed IT services across the Chicago Area, Illinois.

Why Zombie Agents Will Change Security Forever

For years, security teams have focused on familiar breach causes: phishing emails, stolen credentials, misconfigured...
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How We Improved the Support Call Experience

When clients reach out for support, they usually do so because something isn’t working the...
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How IT Strategy Saved a Business from a Cyberattack

Cyberattacks are often talked about in abstract terms—statistics, headlines, and worst-case scenarios that feel far...
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Hidden Gem AI Agents Everyone Should Know About

Artificial intelligence often feels loud. Conversations usually revolve around chatbots, copilots, and tools that sit directly...
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Microsoft 365: Pricing Changes in 2026

If you’ve been in IT long enough, you’ve seen this pattern before. A big announcement...
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A Simple Guide to Starting with a New MSP

Starting with a new Managed Service Provider (MSP) is a significant operational shift, even if...
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Co-Managed IT vs. Fully Managed: What’s the Difference?

As technology becomes more central to how businesses operate, choosing the right IT support model...
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Illinois BIPA Amendments 2025: What the Changes Really Mean

Illinois’ Biometric Information Privacy Act (BIPA) has always been known for its strictness, its large...
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Compliance: What It Is And Why It's Important

Compliance is one of those topics almost every business leader knows they should care about…...
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Diving Deep: Why Do We Restart Our Devices?

We’ve all been there. Your laptop freezes mid-email, your phone won’t load a webpage, or...
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Rethinking Cloud Dependence After the AWS Outage

Over the weekend of October 19–20, 2025, Amazon Web Services (AWS) — the backbone of...
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Serverless vs Edge Computing: The Building and Delivering Of Apps

Technology trends move fast — sometimes too fast. One minute, everyone’s talking about serverless architecture....
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Sip and Strategize: SafePoint IT's Strategy and Insight

On October 16, SafePoint IT hosted an evening that perfectly blended strategy, technology, and conversation:...
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