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Our Reviews

Client feedback from our ticketing system, Google Reviews, and UpCity.

Customer Satisfaction Rating

Our Google Reviews

5.0
David Myers
3 days ago
I have to give a shout out to Arman! He’s 100% an asset to the team here. I am not tech savvy by any means & Arman was very patient and kind. He helped me get everything set up without an issue. The help I received was top notch and above expectations. It also took no time at all. He really is great at his profession. Thank you for your time today Arman, i appreciate you!
Shawn Whiteley
4 days ago
Appreciate the team always able to help me get back up and running!!
Mike Kedzie
6 days ago
Friendly techs!
Reddit Fun
1 month ago
They were able to help us out overnight and get our team back online. Appreciate the techs at safepoint!
jimmy pagakis
1 month ago
The technicians have always been incredibly responsive...even on the weekend!!
Michael Burklin
1 month ago
I had numerous IT issues and was recommended by a business friend to SafePoint IT. I spoke with an individual who was able to answer all my questions. We are working on getting all my problems resolved. So far everyone I have worked with has been very knowledgeable. Quite a difference from the IT people I worked with previously.
Vince Gerage
1 month ago
Super helpful m and incredibly knowledgeable team.
lewis veraldi
2 months ago
Just like my favorite wrestler of all time..Bret “The Hitman” Hart.. Safe Point IT is.. The best there is, the best there was, and the best there ever will be…
yesi barzaga
2 months ago
I cannot recommend SafePoint IT highly enough. In an industry where security and uptime are everything, they have proven to be an incredibly reliable partner. Their team is professional, proactive, and always goes the extra mile to ensure our data is protected. If you're looking for an IT partner you can actually trust, look no further.
Dyl Round
4 months ago
Helpful techs and super quick response times!
Trey Brown
4 months ago
Outstanding service! Quick and easy with friendly staff!
Justin Skjoldager
4 months ago
I spoke with Julie, she was incredibly helpful and patient with my questions. Outstanding service and easy to work with!
Corey T.
5 months ago
SafePoint IT has been awesome! Responsive, easy to work with, and quick to respond. Couldn't ask for a better IT team!
George Cotsirilos
5 months ago
SafePoint has been so helpful and great to work with. Fast support & friendly team! Highly recommend.
Maria Biggs
5 months ago
SafePoint IT is always on top of things. They’re responsive and make sure any issues get handled fast without headaches.
Alex Luchun
5 months ago
The SafePoint team is always helpful, professional and friendly! 🤩🤩
bob IV
5 months ago
SafePoint IT does the trick. They’re easy to reach, quick to respond, and resolve the issue right the first time.
Working Dollar
5 months ago
Fast, reliable IT service. Helpdesk always solves my troubles professionally and quickly.
Erin Field
6 months ago
Friendly techs who are able to resolve all my issues quickly. Even when working remotely they are able to fix my issues!!
Paul Farahvar
6 months ago
SafePoint IT keeps everything running smoothly. Their team is friendly and quick to help. It’s one less thing I have to worry about.
Ashley Blume
6 months ago
Really appreciate the techs going above and beyond to make sure issues get taken care of.
Alydar Skyy
6 months ago
Whenever I have an IT issue their team responds quickly! Never unnecessary back-and-forth. Thank you!
Charlie Saturday
6 months ago
SafePoint IT has been great to work with. They respond quickly, fix issues right away, and make everything easy.
Erick Rivera
6 months ago
Safepoint IT techs have helped me with all of my issues quickly. Great customer service.
Alina Hart
7 months ago
The SafePoint team has always been beyond helpful and friendly. Really appreciate their ability to help (even on a holiday!)
Katie Klostermeyer
7 months ago
Best technicians in the area. Great service!
Tyler Procajlo
7 months ago
Technicians are amazing! Thank you!!
Michael Ponte
7 months ago
The team at SafePoint IT is professional, friendly, and goes the extra mile every time.
Timmy O'Brian
7 months ago
We spent a lot of time reviewing IT companies for our business, and I am glad we chose SafePoint. Their ability to quickly resolve issues and their expertise have been outstanding.
Daisy Camacho
7 months ago
Such an amazing and helpful team! They’re always quick to respond, super friendly, and make everything so easy. I really appreciate all their help and would definitely recommend them to anyone!
irene zanko
7 months ago
These people go above and beyond to help with your IT needs. The best experience I ever had. Keep it up guys!!!
James Bogard
8 months ago
Dmitry is the man. Helped me with Microsoft certificates and back up and running in 15-20 minutes.
Nataliya Z
8 months ago
Great team—always helpful and friendly. They make running my business so much easier!
Amanda Shulick
8 months ago
Greatest IT company to work with! Everyone is very knowledgeable and helpful. Kaden, Dmitriy V and Maryana, are some of the greatest people you could ever work with.
Michael Mraz
8 months ago
Excellent technicians providing great support! They always resolve my team's issues efficiently. Highly recommend!
Ashley Tijerina
8 months ago
Highly recommended for anyone looking for dependable IT support without the hassle.
Miguel Camacho
8 months ago
Great company with a great help desk. Straight forward with helping you and does not waste your time with information you did not ask for/need.
Stefan Lazic
8 months ago
SafePointIT provides quick and easy support! I haven’t had a bad experience with them and their techs are always kind and helpful.
Natalie G
8 months ago
SafePoint IT has been a great help to me, but especially when it comes to Arman! Arman always is on top of things, checking in and following up after experiencing IT issues. Arman is helpful, easy to work with, and always is able to fix any problems I have quickly and seamlessly.
D M
8 months ago
SafePoint IT consistently delivers reliable, professional, and responsive IT support!
Cristine Kedzie
8 months ago
Safepoint IT has been fantastic to work with! Their team is professional, responsive, and truly knowledgeable. They make IT support easy and stress-free! Highly recommend!
Phil Katzberg
9 months ago
SafePoint IT and Dmitry V. have been and continue to be a very responsive and helpful asset to Narod and Company.
frank patano
9 months ago
SafePoint IT techs are always helpful, responsive, and efficient. Highly recommend their company.
Megan Hart
9 months ago
We’re not a big company, so we needed an IT partner who could understand our setup without trying to sell us things we didn’t need. SafePoint came in, listened, and built a solution that fit our budget and workflow. It’s been running smoothly ever since.
We’ve been working with SafePoint IT for over a year now, and their support has been outstanding. In healthcare, reliability and security are critical, and their team truly understands that. They’re quick to respond, easy to work with, and proactive about keeping our systems running smoothly. It’s made a big difference in our daily operations, and I highly recommend them to any medical group.
Brandy Peeples
9 months ago
Always provide a quick response and address technical issues in a timely manner.
Rachel S
9 months ago
Every interaction with SafePoint IT has been smooth and professional. They are always quick to respond and it's great knowing we can rely on them to keep our business running smoothly.
Sara A
9 months ago
SafePoint IT has been a great partner for our team. They’re responsive, easy to work with, and take the time to explain things in a way that makes sense. Since working with them, we've had fewer issues and more confidence in our systems. It's clear they genuinely care about keeping our business running smoothly.
Kim Masi
9 months ago
Dmitriy was amazing!! You just know when someone know exactly what they were doing. This is IT that knows it all. I will be using them for everything. Thank you.
R M
9 months ago
I needed help right away and appreciated how quick Arman was able to answer my question! He is reliable and knowledgeable. Thank you again, Arman!
Somone x Olivia
9 months ago
Working with Dimitri was an absolute honor. He was so attentive, very knowledgeable and knew exactly how to help. I would recommend him to anyone who needs his services. You won’t regret it.
Natalia Gebala
10 months ago
What I appreciate most is that SafePoint doesn’t treat us like just another ticket. They took the time to learn how our business runs and built IT solutions around that. As we’ve grown, they’ve helped us scale without stress. It feels like having an in-house team.
Anna Lazar
10 months ago
They’re always polite and professional, even when we’re in a rush or having an IT meltdown. You can tell they actually care about helping—not just closing tickets. Honestly, they’ve made a huge difference in how smoothly our office runs.
Anita Collins
10 months ago
I work remotely most of the time, and SafePoint has been super helpful whenever I hit a tech issue. Whether it’s access or software, they usually fix it quickly. Makes a huge difference when you’re not in the office.
Jeremy Drazner
10 months ago
I like that SafePoint actually follows up after a ticket. They don’t just fix the surface issue, they check to make sure it’s really resolved. It shows they take their service seriously.
Jane Klostermeyer
10 months ago
Always really appreciate the help from the techs! Working with my families business, and not being the most tech-savvy, their help is always appreciated! They always are friendly and resolve my issues! Thanks Safepoint!
Ross McArthur
10 months ago
I just finished a help session with Arman of the Chicago office and he was everything that I had hoped for. He was very pleasant, engaging and knowledgeable. Initially he helped with the problem that I had requested he contact me to solve. After that I asked him if he could help me on a related problem to do with my microphone and a new dictation system. The vendors who sold me the dictation system could not solve this problem. Arman solved it in a matter of minutes and made my work life dramatically better. Thank you again!!

Ross M
Bryan Burklin
10 months ago
The tech’s have been fantastic and handled all of our issues quickly! I would highly recommend!
Timmy Carroll
10 months ago
I’ve been really impressed with their support. Their team is always quick to respond, incredibly helpful, and makes our issues easy to manage. It’s clear they care about keeping things running smoothly for us, definitely a dependable partner!
Jennifer Dama
10 months ago
Beyond impressed with the service and support from SafePoint IT. Quick, professional, and reliable! I couldn’t ask for more.
Vino Mazzei
10 months ago
Excellent experience from start to finish. SafePoint IT is responsive, knowledgeable, and truly easy to work with. Highly recommend!
Very happy with my experience with SafePoint IT. Amazing customer service, lightening fast response times. Being a small business owner means having to outsource some of our operations and honestly working with SafePoint has been a drama free dream come true. 10 out of 10, would highly recommend.
Joseph Phillippi
10 months ago
We have been customers for 15 years. Legit, knowledgeable, professional and thoughtful team. They really do go out of their way to ensure all of our IT needs are met. They truly are the best. Shout out to Dimitry! Dude is Johnny on the spot when we need something fixed. Maryana has been awesome planning and coordinating all of our projects. Kaden is a real hero in a pinch! Honestly, the whole team rocks! Thank you!
Joe Kowalski
11 months ago
These guys are rockstars. They handled my problems professionally and efficiently and made me feel like my business mattered to them. Thanks for the IT help, I highly recommend their services, I have had a few interactions where I have required help and always felt my needs were met. Thank you!
Mark Kelner
11 months ago
The team is incredible. Management, ownership, and Dima V are always quick to help whenever I have a technical issue. I work crazy hours, and they never miss a beat. Always there when I need them. Super helpful, responsive, and just great to deal with. Easily a 10/10.
Vladimir vlad
11 months ago
Dimitry a professional in his field. Thank you
Lidiya Malynyak
11 months ago
I highly recommend Infiniwiz company! They always help with any problem right away! They are very responsible and efficient in their job! Especially I would like to point out Dimitry, who is very helpful, knowledgeable and professional with any issues! You will be very satisfied the way they handle their business!
Andrzej Falkowski
11 months ago
I would recommend this company to anyone with IT problems. They run our company, they help us with any issues we have and explain everything as they go. Dimitri is great, always helpful. So is Kayden. Always there when I need him. Thanks for being here !
Matt Drufke
11 months ago
Great service! Highly recommend to all local businesses for great service and fair pricing
Kate S.
11 months ago
Huge relief knowing our tech is in such capable hands! Outstanding service!
Mindy Perales
11 months ago
Transparent and fair pricing. Did an excellent job of helping me understand the why behind the work we needed completed for our project rather than just send a bill. Would highly recommend SafePoint to anybody!
Angel Ramirez
11 months ago
SafePoint IT has serviced our business for about 7+ years (WOW) since it was Infiniwiz. They have always been extremely helpful and resourceful in all our IT needs. We always recommend them to everyone looking to outsource their services. #2 has always been our guy, even if he is now working on big and better projects, but we have found that the new acquired talent is just as good. Highly recommended!
Joe Blankenberger
11 months ago
Dmitriy Vaynshteyn is the absolute best he is extremely knowledgeable and quick to solve all of our IT issues. He along with the rest of the of the SafePointIT team make us feel confident that we do not need to worry about our IT infrastructure as they always have us covered.
Michael Bank
12 months ago
I have had many times were i needed assistance from Infiniwiz and honestly I couldn't think of any company that could be better! Dimitri is a Rockstar of an employee. He always goes above and beyond to make sure my issues are resolved.
nicole paradise
12 months ago
I am fortunate to have this company as my lifeline everytime technology fails me. They are quick and efficient in trouble shooting, diagnosing, and fixing the problem. I’ve never had an IT company that worked this quickly to address issues.
brett mauren
12 months ago
These are good people. I was struck by the Safepoint team's commitment and persistance in an effort to generate results. Highly recommend their services.
Rob Mcquerry
12 months ago
The support team was fantastic, friendly, knowledgeable, and incredibly helpful with my business's IT needs. Their professionalism and efficiency truly impressed me. I highly recommend their services to anyone seeking reliable support!
De Juan
12 months ago
SafePoint IT has been an outstanding partner for our business. Their transition from Infiniwiz brought even more expertise and dedication. Their managed IT services have significantly improved our operational efficiency, while their robust cybersecurity measures keep our data safe and secure. The team is responsive, knowledgeable, and genuinely invested in our success. We highly recommend SafePoint IT to any business seeking reliable and effective IT solutions.
Crissy Klostermeyer
12 months ago
Very friendly technicians who helped resolve my computer issues! Also thank you to the accounting team who helped understand my bill! Very fair and transparent with pricing! Thanks again!
Dale McPeek
12 months ago
Super helpful technicians
Rosa Veloz
1 year ago
If you are looking for great and friendly customer service along with a timely and exceptional resolution, look no further. Their attention to detail and commitment to resolve any issues is superb. Truly recommend SafePoint IT and will continue to use their services!
Maureen Gleason
1 year ago
Our company has been consistently impressed with the excellent IT support they provide. SafePoint IT has always been highly responsive and has met and exceeded all of our IT needs. The team at SafePoint IT is incredibly knowledgeable and skilled, and they have always been able to assist our employees with both hardware and software issues. We have found their support to be invaluable and their service to be reliable and efficient. Highly recommend.
Infiniwiz is unmatched. They are knowledgeable, have unmatched customer service, and for the organization needing IT support but not knowing what they need, call Infiniwiz!
Devin Jones
1 year ago
Excellent service
Daisy Antunez
1 year ago
great team, highly recommend!
Ed Dicken
1 year ago
Very helpful and friendly. Will refer to
friends and other business associates.
Jonathan Zegar
1 year ago
Great team and great service! Highly Recommended!
Juliana Gordon
1 year ago
Great service, friendly staff.
Jennifer White
1 year ago
5 stars- excellent customer service. Always available to help resolve issues in a friendly and efficient manner!
huanhuan Zhang
1 year ago
Excellent! Thanks so much for Infiniwiz's outstanding support!
Infiniwiz is amazing! Their team is super responsive and knowledgeable. They've really simplified our IT management. I highly recommend them!
Excellent service!
Andrea Stoeva
1 year ago
Extremely friendly staff and outstanding customer service, I'm satisfied with saying I would highly recommend this company!
Great team and great service!
Steve Anderson
2 years ago
Extremely seemless and most importantly, painless updates and changes to our programming. These guys are terrific as they have a talented Team. They have multiple people with multiple talents that can do it all. Our in-house IT expert can give you more details if you need them, but I would highly recommend them.
President, Hockfield & Associates
Ethan Woods
2 years ago
Infiniwiz is one of the best managed IT companies that I've had the pleasure to work with. They are able to handle the easy fixes, as well as the extremely difficult tasks with a wonderful level of professionalism and ease. Kaden is one of the easiest people to deal with, and is very helpful with any issue. The pricing for their services is very reasonable as well. I'm glad my company gets to work with them.
Nandi Patel
2 years ago
Great customer service. They work hard to resolve issues in a timely manner. Thank you!

Our UpCity Reviews

Steve was very helpful and attentive towards my issue her at OAB. Highly highly recommend!!
Matt Cizowski
People that care! Thank you for your suggestions and ability to be flexible with my schedule.
Ekaterina Potemkina
True professionals, with ability to put your needs above all. Great prices as well. Strongly recomend.
Jake Kholodovsky
Working with Alek and the team over at SafePoint IT has been great. Always get a fast, courteous response guiding me in the right direction. Would highly recommend for your IT support needs.
Creighton Bond
Creighton Bond
SafePoint IT Support is extremely timely and consistent. They're quick to answer emails, return phone calls, and their friendly and knowledgeable staff makes resolving technical IT issues fast and seamless.
David Stegeman
David Stegeman
The SafePoint IT team always quickly responds and solve my IT problems. I would highly recommend them!
Jessie Williams
I couldn't have had a better experience with SafePoint IT. Called them, and explained the issues I was having with my computer and just like that, they connected with my system and knew exactly what the issue was, and fixed it !!! Their Service, Product knowledge, and Professionalism are A++++++ Would recommend them a million times over. Thank you!!!
Versatile Images
Michael Holters
I needed to installed a program to work remotely from home and Davis helped me out accomplishing that. He is very knowledgeable about what he does, as a matter of fact, I complemented him while we were working together in the installation. Nice, friendly guy. SafePoint ITi is the IT company use by the company I work for and frankly I can say that I have never been disappointed with their service. Thanks guys.
Carlos
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