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IT STRATEGY AND FRACTIONAL CIO · CHICAGOLAND

IT strategy and fractional CIO services, so technology decisions stop being guesses.

A technology roadmap, a budget you can plan around, and regular business reviews with people who know your environment. The senior IT thinking of a full-time CIO, without the full-time salary.

First business review within 90 daysEvery review checked by our CTOIncluded on every Managed IT plan

IS THIS YOU?

Technology keeps surprising you, and never in a good way

Most companies your size do not need a full-time CIO. They do need someone thinking ahead. These are the signs nobody is.

Surprise purchases

Five laptops die in the same quarter, the server warranty ran out last year, and none of it was in the budget.

Decisions made by whoever asks loudest

New software gets bought because one department wanted it, and nobody checked whether it fits, connects or duplicates something you already pay for.

Questions nobody can answer

The insurer, an auditor or a large customer asks how your data is protected, and the answer is a shrug.

An IT provider who only fixes things

Tickets get closed, but nobody has ever sat down with you to talk about where the business is going and what it will need.

WHAT IT COVERS

IT consulting and planning, done with you

On Managed IT this is part of every plan. On Co-Managed IT you can add it next to your own IT lead.

Technology roadmap

What changes this year, next year and after, tied to where the business is going.

  • Priorities ranked by risk and value
  • Projects sequenced sensibly
  • Reviewed and updated with you
  • Written down, not just discussed

Budget planning

Technology spend you can see coming, so it lands in the budget instead of on a credit card.

  • Hardware lifecycle and replacements
  • License and renewal costs
  • Projects priced ahead
  • No surprise purchases

Risk and compliance

A clear view of where you are exposed and what it takes to close the gap.

  • Security gaps ranked by risk
  • Cyber insurance requirements tracked
  • HIPAA, FTC Safeguards and CMMC controls
  • Customer questionnaires answered

Vendors and software

A second opinion before you sign, and someone who tells you what to cancel.

  • New software checked before you buy
  • Renewals reviewed before they renew
  • Hardware sourced to specification
  • Vendor calls handled for you

AI, used safely

A plan for how your team uses AI, before it spreads on personal accounts.

  • Who is using what, found out
  • Business accounts set up properly
  • A short written policy
  • AI app permissions reviewed

Growth and change

New offices, acquisitions, new staff and new systems, planned before they happen.

  • Office moves and openings
  • Hiring waves planned for
  • Server and cloud decisions
  • Projects scoped and priced up front

BUSINESS REVIEWS

Where the planning actually happens

Many providers quietly skip business reviews. For us they are the centerpiece of the relationship.

Built for you

Your account manager compiles each review personally, around your environment. Nothing about it is automated.

Checked by our CTO

Our CTO reviews every business review before it reaches you.

Accountable both ways

What was promised, what is done and what is still open, written down so nothing slides.

On your schedule

Monthly, quarterly, twice a year or yearly, set to what your business needs. The first one is within 90 days.

Between reviews

The Technology Checkpoint

A regular report built from live data: ticket volume and trends, response performance against our SLA, patch and backup status, asset changes and upcoming lifecycle needs. A person checks it before it reaches you.

  • Monthly or quarterly, set during onboarding.
  • Lifecycle needs flagged before they become emergencies.
  • The numbers your roadmap and budget are built on.
Fractional, not part-time attention

Senior thinking, shared cost

A full-time CIO is out of reach for a company of 10 to 100 people. A fractional CIO gives you the same planning, budgeting and risk view, from a team that already knows your systems.

GETTING STARTED

You see what we found before you see a quote

Nothing gets quoted off a guess. You can stop after any step, and what we find is yours to keep.

1

15-minute call

Where the business is going, what keeps surprising you, and whether we are a fit.

2

Assessment

An engineer reviews your environment, security, backups and hardware age, remotely or on-site.

3

Findings presentation

What we found, ranked by risk, with a 30/60/90-day plan. Your first roadmap starts here.

4

Proposal

A plan and a price based on what we actually saw.

Already have IT staff?

Co-Managed IT

Keep your IT lead and add a second senior opinion next to them for roadmap, budget and risk decisions.

No IT person on staff?

Managed IT

We run all of it: help desk, 24/7 monitoring, cybersecurity, backups and strategy, with three plans from $130 per user per month.

DON'T TAKE OUR WORD FOR IT

What our clients say

Two offices and a hybrid team across Chicagoland, and clients who stay.

Google Reviews
★★★★★
5.0 · 229 reviews

Real reviews from the Chicagoland practices and businesses we support.

SmileBack CSAT
Customer Satisfaction
95.7 · customer satisfaction score

Rated by our clients on their support tickets.

Read our CSAT reviews

Eleanor K.
SafePoint IT! One of the best customer-focused, technology-advanced IT companies I have worked with. Amazing customer experience and effective results. Highly recommended.
★★★★★
Patricia S.
SafePoint IT does a fantastic job of responding to our IT needs. They go above and beyond in ensuring their clients are satisfied. We're extremely grateful and highly recommend them.
★★★★★
David S.
SafePoint IT is an excellent company, all-around. Their combined knowledge and expertise are robust, and their customer service team is outstanding, extremely responsive and professional.
★★★★★
Frances C.
It is my pleasure working with SafePoint IT. The IT team is helpful when needed and follows up to make sure all issues are solved in a timely manner.
★★★★★
Gene K.
The folks at SafePoint IT went above and beyond to make sure every little request is taken care of. When they didn't have an answer right away, they did their due diligence to find a solution.
★★★★★
Lee S.
Their staff is friendly, knowledgeable, and competent. When we run into IT issues, their response time is great. An outstanding organization, I've been extremely satisfied with their service.
★★★★★

FAQ

Questions owners ask about IT strategy

What is a fractional CIO?

A senior technology leader you share instead of hire. You get the planning a full-time CIO would do, such as a technology roadmap, a budget, risk decisions and vendor advice, without a full-time salary. You may also see it called a virtual CIO or vCIO.

Is IT strategy included in Managed IT?

Yes. Business reviews, a technology roadmap and budget planning are part of every Managed IT plan, from $130 per user per month. On Co-Managed IT you can add them next to your own IT lead.

How often do we meet?

Business reviews run monthly, quarterly, twice a year or yearly, set after onboarding to what your business needs. The first one happens within your first 90 days.

Who runs the business reviews?

Your account manager compiles each one personally around your environment, and our CTO reviews every business review before it reaches you.

What does a business review cover?

What was promised, what has been done and what is still open, plus risk, hardware lifecycle, budget and recommendations. It is accountability in both directions, written down.

Can you help us budget for technology?

Yes. Monitoring shows which devices are aging and which warranties and licenses are coming due, so replacements and renewals go into the budget ahead of time instead of arriving as emergencies.

Do you help us choose software and vendors?

Yes. We check new software before you buy it, review renewals before they renew, and source hardware to our specification. You can also buy direct, as long as the equipment meets that specification.

Can you help us plan for AI?

Yes. We find out who is using which AI tools, move people onto business accounts, write a short policy and review AI apps before they get access to your data. Building custom AI workflows is a separate project, quoted up front.

Start with 15 minutes

Plan your technology before it plans your budget.

A short call about where the business is going and what keeps surprising you. If we are a fit, the next step is an assessment, not a sales pitch.

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